je77 Terms and Conditions
Please read these complete terms carefully before using our platform — they define your rights and responsibilities.
General Introduction
je77 is an online casino and betting platform that provides cricket betting, live casino, slot games, and various entertainment gaming services for users in Bangladesh. The terms and conditions described in this document ("Terms") govern the use of the je77 platform and its services. These Terms form a legally binding agreement between je77 ("we", "us", "platform") and the registered user ("you", "member").
We reserve the right to change, add to, or cancel these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms. We therefore recommend reviewing this page regularly.
Account and Eligibility Requirements
Eligibility and Age Restrictions
The following conditions must be met to participate on the je77 platform:
- You must be at least 21 years old. Use of this platform by minors (those under 21) is strictly prohibited.
- You must be located in a country or region where online gaming is legally permitted or not prohibited.
- You must have a valid personal account — corporate or joint accounts are not permitted.
- You must confirm that you are of sound mind and are participating on this platform of your own free will.
- Your account must not have been previously closed or banned by je77.
Account Registration and Verification
When opening an account at je77, you must provide accurate and complete information. Providing false information may result in immediate account termination.
- Each individual may open only one account. If multiple accounts are found, all accounts and their balances will be forfeited.
- je77 may request government-issued identification or other documents for identity verification at any time.
- You are required to keep your account login details confidential. je77 will not be liable for any loss resulting from third-party access to your account.
- If you forget your password or experience any account security issues, please notify our support team immediately.
Prohibited Activities
The following activities are strictly prohibited on the je77 platform and will result in immediate account closure if discovered:
- Money laundering or any form of financial fraud.
- Operating multiple accounts for the purpose of abusing bonuses or promotions.
- Use of software bots, automated systems, or any form of fraudulent technology.
- Attempting to fix game outcomes by colluding with other users.
- Attempting unauthorized access to the platform's systems or code.
- Managing an account on behalf of a minor or assisting minors in using the platform.
Financial Transaction Rules
Deposit and Withdrawal Terms
The following rules apply to financial transactions on je77:
- Minimum deposit amount: ৳200 (applicable for all methods).
- Minimum withdrawal amount: ৳800.
- Supported payment methods: bKash, Nagad, Rocket, and Upay.
- Withdrawal processing generally takes between 30 minutes and 3 hours. This may vary under special circumstances.
- Deposited funds must be used in betting at least once before a withdrawal can be made.
- Transactions may only be made from a payment account registered in your own name.
- Deposits or withdrawals through third parties are strictly prohibited.
- If there is any doubt about the source of deposited funds, je77 reserves the right to suspend withdrawals until verification is complete.
Bonus and Promotion Terms
je77 offers various types of bonuses and promotions. Please read the following conditions carefully before using them:
- Welcome bonus: 200% bonus on the first deposit up to a maximum of ৳10,000. A minimum deposit of ৳200 is required for this bonus to apply.
- All bonuses carry a 25x wagering requirement, meaning the bonus amount cannot be withdrawn until it has been wagered 25 times.
- If a withdrawal is requested while a bonus is active and before the wagering requirement is met, the bonus will be cancelled.
- je77 reserves the right to change, suspend, or cancel any bonus offer at any time.
- Only one welcome bonus may be claimed per household or IP address.
- If evidence of bonus abuse is found, je77 reserves the right to forfeit the bonus and any associated winnings.
- Special promotional offers may have separate terms and conditions, which will be clearly communicated at the time the offer is made.
VIP Program
je77's VIP program has three tiers, each offering special benefits:
- Bronze Tier: Weekly cashback of up to 0.5%.
- Silver Tier: Reached through regular activity; weekly cashback of up to 1.0%.
- Gold Tier: The highest tier, for consistently active participants; weekly cashback of up to 1.5%.
- VIP tier benefits are calculated weekly and credited directly to the account.
- je77 reserves the right to change the terms of the VIP program. Members will be informed before any changes take effect.
Gaming Rules
Game and Betting Rules
The following rules must be followed when playing games and placing bets on the je77 platform:
- Each game has its own rules, which will be clearly displayed before the game begins.
- If any bet or game session is incomplete due to a technical error, je77 will provide an appropriate resolution.
- Game outcomes are determined by an impartial Random Number Generator (RNG).
- je77 reserves the right to cancel any suspicious bet or place it on hold until an investigation is complete.
- For cricket and other sports betting, the official result after the match ends will be considered final.
- Specific policies for draws, abandoned, or postponed events will be stated in the game description.
Fair Play and Security
je77 is committed to ensuring a safe and fair gaming environment:
- All games are protected by SSL encryption and your financial and personal information is completely secure.
- All transactions are conducted through encrypted channels.
- We will never ask for your password by phone or email regarding security or personal information.
- If you receive any suspicious communication, please report it to [email protected] immediately.
- je77 exercises the highest level of vigilance against fraud and necessary action will be taken against fraudsters.
Responsible Gaming Policy
je77 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment, not a source of income.
- You can set daily, weekly, or monthly deposit limits on your account.
- Using the self-exclusion feature, you can block access to your own account for a specific period of time.
- If you notice signs of gaming addiction or problems, please contact our support team.
- This platform is for those aged 21 and over only — access by minors is strictly prohibited.
- For detailed responsible gaming policies and support, visit our Responsible Gaming page.
Legal Provisions
Intellectual Property Rights
All content, logos, graphics, software, text, and other materials displayed on the je77 platform are the intellectual property of je77. These materials:
- May not be copied, reproduced, distributed, or used for commercial purposes in any way without prior written permission.
- May only be accessed for personal and non-commercial purposes while using the platform.
- Content from third-party game providers is protected by their own intellectual property policies.
Limitation of Liability
je77 will not be liable in the following circumstances:
- If a game session is incomplete due to internet disconnection, server downtime, or technical issues.
- If account information is leaked due to your own negligence.
- If loss occurs as a result of unauthorized third-party access to your account.
- If service is disrupted due to natural disasters, cyber attacks, or other unavoidable circumstances.
- If financial loss results from betting or gaming — this is part of the normal risk of gaming.
Account Closure and Termination
je77 may close or suspend an account without notice in the following circumstances:
- If any clause of these Terms is violated.
- If fraud, money laundering, or any illegal activity is suspected.
- If a request for identity verification goes unanswered.
- If an account remains inactive for an extended period (generally 12 months or more).
- If you wish to close your account yourself, you may submit a request through support. If there is a verified balance, withdrawal will be facilitated.
Dispute Resolution
In the event of any dispute or complaint, please follow the process below:
- First, contact our 24/7 live chat support or reach us at [email protected].
- Complaints must be submitted within 30 days of the disputed event.
- je77 will provide an initial resolution within 7 business days.
- If the resolution is unsatisfactory, both parties may resolve the dispute through neutral mediation by mutual agreement.
Privacy and Data Protection
Protecting your personal information is very important to us. Details of how we collect, store, and use your information can be found on our Privacy Policy page. The key points are:
- Your personal information will not be sold or shared with third parties.
- Information may be used to improve services and to meet legal obligations.
- All data is protected by SSL encryption and modern security technology.
Amendments and Effective Date
These Terms may be changed at any time. For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after changes will be considered acceptance of the revised Terms. The latest version of these Terms will always be available on this page. If you have any questions, please contact [email protected].
Have a question about the terms?
Our 24/7 Bengali support team is always here for you. Get in touch via live chat or email.